At JLPark, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a JLPark player under Philippine data protection law. We keep things transparent — no hidden clauses, no surprises.
Six core commitments that define how JLPark handles your personal data — every day, for every player.
All JLPark data is protected by SSL encryption and stored on secured servers. We apply industry-standard safeguards to keep your personal information safe at all times.
JLPark does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate and improve the JLPark platform.
As a JLPark player, you have the right to access, correct, and request deletion of your personal data in accordance with the Philippine Data Privacy Act of 2012.
JLPark tells you exactly what data we collect and why. No vague language, no buried clauses. If we collect it, we explain it clearly in this Privacy Policy.
JLPark retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by Philippine law and regulatory obligations.
JLPark's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission.
JLPark ("we," "us," or "our") operates the online gaming platform accessible at jlpark.net (the "Platform"). We are committed to protecting the privacy and personal data of all players and visitors who use the JLPark Platform. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data collected by JLPark through the Platform, including data collected during account registration, gameplay, payment processing, customer support interactions, and any other use of JLPark services. By registering for a JLPark account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
JLPark collects the following categories of personal data in connection with the operation of the Platform and the provision of gaming services to Filipino players:
JLPark collects personal data through the following means:
JLPark uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and authentication data |
| Age and identity verification (KYC) | Identity, KYC, and contact data |
| Processing deposits and withdrawals | Financial and payment data |
| Providing and improving gaming services | Account, usage, and technical data |
| Fraud prevention and AML compliance | Identity, financial, and technical data |
| Customer support and dispute resolution | Identity, account, and communications data |
| Responsible gaming monitoring | Account, usage, and wagering data |
| Sending service and account notifications | Contact and account data |
| Sending promotional communications (with consent) | Contact and marketing preference data |
| Regulatory reporting and legal compliance | Identity, financial, and transaction data |
JLPark does not use your personal data for any purpose not listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.
JLPark processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
JLPark does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
JLPark engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection and AML screening services, cloud hosting and data storage providers, and customer support technology providers. All service providers are contractually required to process personal data only on JLPark's instructions and to maintain appropriate security standards.
JLPark may disclose personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming regulatory requirements.
In the event of a merger, acquisition, or sale of all or substantially all of JLPark's assets, your personal data may be transferred to the acquiring entity as part of that transaction. JLPark will notify affected players of any such transfer and the applicable privacy terms prior to the transfer taking effect.
JLPark may share your personal data with other third parties where you have given your explicit prior consent to such sharing.
JLPark uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyse Platform usage. The following types of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the JLPark Platform, including account login and payment processing.
JLPark implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
JLPark retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, JLPark will securely delete or anonymise your personal data in accordance with its data disposal procedures.
As a JLPark player and a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data:
Request a copy of the personal data JLPark holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held by JLPark about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on JLPark's legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Lodge a complaint with the Philippine National Privacy Commission if you believe JLPark has not handled your personal data in accordance with applicable law.
To exercise any of the above rights, please contact JLPark's Data Protection Officer via the support email address displayed in the footer of this page. JLPark will respond to all data rights requests within thirty (30) days of receipt, in accordance with NPC guidelines.
The JLPark Platform is strictly intended for adults aged 21 years and above, consistent with Philippine gaming regulations. JLPark does not knowingly collect personal data from individuals under the age of 21.
JLPark enforces age verification at registration and may request additional proof of age at any time. Where JLPark discovers that personal data has been collected from a player who is under 21 years of age, that account will be immediately suspended, the personal data will be deleted, and any deposited funds will be returned to the payment source used.
If you believe that JLPark has inadvertently collected personal data from a person under 21 years of age, please contact JLPark support immediately so that appropriate action can be taken.
The JLPark Platform may contain links to third-party websites or services, including payment provider portals. JLPark is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to personal data collected by JLPark through the jlpark.net Platform.
We encourage you to review the privacy policies of any third-party services you access in connection with your use of JLPark, including your GCash, PayMaya, or banking provider's privacy terms.
JLPark reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes to this Privacy Policy are material, JLPark will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the JLPark Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how JLPark protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or JLPark's handling of your personal data, please contact our Data Protection Officer (DPO). JLPark has appointed a dedicated DPO in accordance with the requirements of the Philippine Data Privacy Act of 2012.
You may reach the JLPark DPO via the support email address displayed in the footer of this page. Please include "Data Privacy Request" in the subject line of your message, along with your registered JLPark username and a clear description of your query or request.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust JLPark for a secure, fair, and exciting online gaming experience. Register today — players must be 21 years or older.